{"id":4035,"date":"2020-12-01T02:24:21","date_gmt":"2020-12-01T02:24:21","guid":{"rendered":"https:\/\/www.vizor.cloud\/blog\/?p=4035"},"modified":"2021-01-20T03:36:18","modified_gmt":"2021-01-20T03:36:18","slug":"5-technology-workflows-your-school-needs","status":"publish","type":"post","link":"https:\/\/www.vizor.cloud\/blog\/5-technology-workflows-your-school-needs\/","title":{"rendered":"5 Technology Workflows Your School Needs"},"content":{"rendered":"

As schools order Chromebooks to include in their curriculums, it\u2019s important that schools are ready to implement new technology workflows. This is ideal to get right BEFORE getting the Chromebooks. Why? It\u2019s in every party\u2019s best interest for a smooth transition and so the students can take advantage of the devices as soon as possible. Therefore, in this blog, we are going to review 5 technology workflows your school needs before getting Chromebooks.<\/p>\n

1. Distribution<\/strong><\/h2>\n

Picture this. You purchase hundreds, if not thousands, of Chromebooks. They finally arrive. They are stacked up in the gymnasium, ready to be unboxed. A dozen staff members get to work and started unboxing the devices.<\/p>\n

Then what?<\/p>\n

How do you divide them? By homeroom? Grade? By model? By size?<\/p>\n

What system are you using to make sure they get to the right student?<\/p>\n

That\u2019s where the distribution workflow comes in. It answers these questions. It tells you what you need to do after unboxing the Chromebooks.<\/p>\n

As a district or school, you need to decide how you will track who is using what device. You need to decide what system to track them in.<\/p>\n

In this example, let\u2019s say you choose spreadsheets that you will upload in G Suite.<\/p>\n

Now that they are listed in there, how will teachers get them to the students? Are you using a library system? Are you using a solution like VIZOR for Chromebooks?<\/a><\/p>\n

Surprisingly, this step is often overlooked as something that can be figured out on the spot. Unfortunately, that\u2019s not the reality.<\/p>\n

PRO TIP: Understand how the Chromebooks will actually get into the hands of the students and how you will track who is using what BEFORE getting the Chromebooks.<\/p>\n

\"distributing
Retrieved from Kelly Stephens Twitter Feed<\/figcaption><\/figure>\n

2. Replacement devices<\/strong><\/h2>\n

If a Chromebook breaks, the school needs to be ready to supply a replacement device. As a school or district, decide how many laptops you should have in inventory. Then, decide how you will swap the broken device with the correct device.<\/p>\n

How are you tracking the circulation of the device?<\/p>\n

Imagine having a device that belongs to a student\u2026but you don\u2019t know which student?<\/p>\n

That\u2019s where this technology workflow comes in.<\/p>\n

Are you going to use a library system? A spreadsheet? A scanner?<\/p>\n

PRO TIP: Set up the possibility for students to easily obtain a replacement device so their education isn\u2019t put on hold, ever!<\/p>\n

3. Ticket Submission<\/strong><\/h2>\n

In the current circumstances, some students are working from home while others are in the classroom. Many schools already have a helpdesk in place but here are some KEY pieces of advice to improve how students and parents submit tickets.<\/p>\n

    \n
  1. Make the link to submit a ticket EASILY accessible from the website<\/li>\n
  2. Email the parents directly so they can refer to it in their inboxes<\/li>\n
  3. Ask them to fill out key information in the ticket to reduce going back and forth<\/li>\n
  4. Create a knowledge base of documents so students and parents can access them after school hours<\/li>\n
  5. Automate messages to the students and parents to keep them informed on the progress of their ticket<\/li>\n<\/ol>\n

    PRO TIP: Make it easy for students and parents to get the technological support they need 24\/7.<\/p>\n

    4. Communication with parents<\/strong><\/h2>\n

    Including technology in your curriculum involves the district, the students AND their parents. Especially for younger students, parents are a huge part of the project\u2019s success. Therefore, we recommend having technology workflows in place to keep parents up-to-date.<\/p>\n

    Some schools use Student Information Systems. We recommend going an extra step and automating emails to them in weekly newsletters. This is even more important when parents are learning how to use the devices along with their children.<\/p>\n

    Tips on how to include parents:<\/p>\n