Gain visibility of all details related to your IT assets including inventory data, supplier information, related documentation and employee allocations. Easily manage IT purchases, agreements, maintenance contracts and the complete lifecycle of your assets. Network connected devices are discovered and audited with VIZOR's Discovery capability or by integrating with your existing PC discovery and configuration management infrastructure such as Chromebook Management Console , Microsoft System Center (ConfigMgr) or LANSweeper.
Manage your software assets including licenses, maintenance contracts, and cloud subscriptions, in one central location. Manage requests through approval and provisioning processes, ensure license compliance and maintain control over software expenditure. Receive timely reminders when maintenance contracts and cloud subscriptions are due for renewal. Stay informed on current and forecast expenditure with powerful analytics reporting.
Feature rich helpdesk issue tracking solution ideal for both IT end user and customer support. Out-of-the-box functionality facilitates ITIL best practices for incident and change management with powerful email integration, Service Level Agreements (SLAs), Knowledge Base, teamworking, automatic ticket assignment and a self-service portal. VIZOR seamlessly integrates with our awarding winning desktop remote control solution PC-Duo.
VIZOR comprises of three modules providing IT Asset Management, Software Asset Management and IT Service Management. Modules are available stand-alone or in multiples, so you only purchase exactly what you need.
Decide whether your organization would prefer your VIZOR solution hosted on our cloud or locally on your premises. You can always switch if your needs change in the future.
Don't settle for an out-of-the-box solution if it doesn't meet your requirements. VIZOR is a configurable platform with options to customize field names, queries, categories and workflow processes, to name a few.
Stop wasting time on common IT tasks that can be automated, such as creating accounts for new employees. Reduce the hours you spend on routine jobs and allocate your time to higher priority tasks.
Shift your focus from micro-managing every step of your processes to overseeing streamlined processes. In addition, customize VIZOR to execute processes unique to your organization or industry.
Never manipulate a spreadsheet or spend hours finding the data you need again. Trust VIZOR to store the information you already have, and the additional data VIZOR identifies, in one central location.