VIZOR is a ITIL best practice solution. VIZOR manages the complete IT asset lifecycle, with a central repository combining network discovery and inventory data with purchase, warranty and maintenance details.
Network connected devices are discovered and audited with a built-in discovery capability, or through integrations with your existing PC discovery and configuration management infrastructure such as Microsoft ECM (formally SCCM) or LANSweeper.
VIZOR includes a central repository for all details related to your IT assets, including supplier information and related documentation, so you can easily manage multiple purchases, agreements and maintenance contracts. VIZOR also streamlines the allocation of assets to employees and locations, ensuring you know exactly 'who has what'.
VIZOR provides a single source of truth through a searchable, queryable, reportable and customizable central repository for all IT assets. Track the complete lifecycle of assets, from employee request, through approval, procurement, provisioning and eventual retirement. Trigger and create lifecycle workflows, such as alerting the CISO if a sensitive device is lost or stolen.
Easily provision assets for new employees, and recover them when they leave with custom provisioning and deprovisioning actions. Automatically create tickets, change requests or automations to support the on-boarding of new employees. Unique role based provisioning functionality automatically allocates or provisions assets based on a user's profile such as job title or position on a project.
Manage the complete loan process, from request and check-out to employees to return check-in to equipment storage. (Optionally) use barcode readers to scan equipment efficiently in and out without ever losing track of your inventory. Automatically notify users and asset managers of unreturned assets.
Assets can easily, even automatically, be allocated to employees providing department and asset managers with full asset visibility. Should an employee leave, asset recovery is ensured. Powerful reports further assist managers in planning roll-outs and upgrades, while having a clear view of an asset's total cost of ownership.
Track where assets are located, with support for hierarchies including buildings, campuses, and even specific rooms or floors. Network connected assets can be automatically allocated to a location based on a device's IP address, subnet range, ConfigMgr collection or organizational unit association.
Computers and network devices discovered by ConfigMgr (Microsoft Endpoint Configuration Manager, formally SCCM) or LANSweeper can be managed in VIZOR, extending asset life-cycle management, provisioning workflows and more beyond ConfigMgr's and LANSweeper's own capabilities.
Manage all asset purchasing information, including service and maintenance contracts, purchasing agreements and supplier information. Integrate with an external purchasing system, such as Microsoft Dynamics, used by the procurement or accounting departments.
VIZOR provides timely email alerts and reminders to inform managers on the status of their assets. Notifications may be sent to the appropriate team if assets are out for repair or lost. In addition, new asset requests and hardware warranty expiries can be sent to managers via email.
Central and secure repository for all purchase documentation, warranties and contracts related to IT assets. Upload documents to VIZOR or link to documents in your SharePoint, Alfresco or similar repository to leverage your organization's investments in security and efficiency.
User customizable dashboards provide IT asset managers and analysts with the information they need at a glance. VIZOR includes a library of over 100 best practice reports out-of-the-box. Edit existing reports or create your own tabular, listing and detail reports with charting, using VIZOR's custom report builder.
Stop wasting time on common IT tasks that can be automated, such as creating accounts for new employees. Reduce the hours you spend on routine jobs and allocate your time to higher priority tasks.
Shift your focus from micro-managing every step of your processes to overseeing streamlined processes. In addition, customize VIZOR to execute processes unique to your organization or industry.
Never manipulate a spreadsheet or spend hours finding the data you need again. Trust VIZOR to store the information you already have, and the additional data VIZOR identifies, in one central location.