IT Management Platform

VIZOR modules are available stand-alone or in multiples

VIZOR IT Asset Management

VIZOR provides visibility of all details related to your IT assets, including inventory data, supplier information and related documentation, so you can easily manage IT purchases, agreements and maintenance contracts. Network connected devices are discovered and audited with VIZOR's Discovery capability, or through integrations with your existing PC discovery and configuration management infrastructure such as Microsoft System Center (ConfigMgr) or LANSweeper.

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VIZOR Software Asset and License Management

Manage your software assets including licenses, maintenance contracts, and cloud subscriptions, in one central location. Manage requests through approval and provisioning processes, ensure license compliance and maintain control over software expenditure. Receive timely reminders when maintenance contracts and cloud subscriptions are due for renewal, and stay informed on current and forecast expenditure with powerful analytics reporting.

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VIZOR ServiceDesk

VIZOR ServiceDesk module is a comprehensive helpdesk issue tracking solution for IT end user and customer support. Out-of-the-box functionality facilitates best practices for incident and change management with powerful email integration, SLA support, knowledgebase, teamworking, simple configuration, automatic ticket assignment and a self-service portal.

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How to get started with VIZOR

Choose Modules

VIZOR comes is three modules providing IT Asset Management, Software Asset Management and IT Service Management. Modules are available stand-alone or in multiples, so you only purchase exactly what you need.

Cloud or On-premises

Decide whether your organization would prefer using VIZOR cloud hosted or locally on your premises. VIZOR has both options so you can always switch if your needs change in the future.

Integrate

Avoid data re-entry and duplication by integrating VIZOR with your existing IT processes and infrastructure like Microsoft System Center Configuration Manager (SCCM), Active Directory, Exchange, Dynamics GP, LANSweeper, Excel Spreadsheets and more.

Customize

Don't settle for an out-of-the-box solution if it doesn't meet your exact requirements. VIZOR is a configurable platform with options to customize field names, queries, categories and workflow processes, to name a few.

How VIZOR helps you

Reduce Workload

Stop wasting time on common IT tasks that can be automated such as creating accounts for new employees. Reduce the hours you spend on routine jobs and allocate your time to higher priority tasks.

Improve Processes

Get your tasks done more efficiently by managing your IT processes with VIZOR. Out-of-the-box functionality facilitates ITIL best practice processes. In addition, simple configuration tools can be used to add your own custom processes.

Centralize Information

Never manipulate a spreadsheet or spend hours finding the data you need again. Trust VIZOR to store the information you already have, and the additional data VIZOR identifies, in one central location.