Streamlining Student Device Management at Blackford County Schools with VIZOR

Blackford County Schools, Indiana, implemented VIZOR, a student device management and help desk solution, to streamline their technology operations. Chris Painter, Blackford County Schools' Technology Coordinator, shares his experience with VIZOR, highlighting its impact on efficiency and data insights across all aspects of technology integration services.

Blackford County Schools' have approximately 1,700 K-12 students and 2,000 Chromebooks. Like many schools, Blackford County transitioned to take home 1:1 devices in 2020. Chris soon discovered the need to update their systems and processes to support the transition. VIZOR was selected as its feature set met all of Blackford County Schools' needs, providing a comprehensive platform for device management and support.

"VIZOR is a robust solution," says Chris. "It provides us with the ability to effectively manage all aspects of our technology integration services, ensuring our devices are optimized for student success."

Smooth implementation

Blackford County Schools' experience with VIZOR's implementation exceeded expectations. "The onboarding process was smooth and efficient," Chris confirms. "The responsiveness to our queries has been impressive, ensuring that our needs are met promptly" says Chris. Blackford Schools particularly appreciates VIZOR's customizable help desk portal. "The ability to tailor the portal to our specific needs empowers us to provide targeted support and resources to our users," Chris adds.

VIZOR has significantly improved Blackford County Schools' operations compared to previous systems. Chris highlights the value of data analytics and inventory controls: "VIZOR provides us with valuable data and analytics, allowing us to make informed decisions about device deployment and management. Additionally, the user-friendly interface for inventory control simplifies device tracking and maintenance."

In addition to device inventory control, VIZOR is also utilized at Blackford County Schools' for service support. "The ticketing system and data tracking capabilities have been invaluable," Chris explains. "We can now efficiently track student and staff support requests, identify trends, and continuously improve our service delivery."

When asked about his favorite VIZOR feature, Chris again emphasizes the value of inventory control: "The user interface for inventory control is incredibly simple and intuitive, making it easy for our team to track and manage student devices."

Blackford Schools confidently recommends VIZOR to other educational institutions. "We highly recommend VIZOR to any school district seeking a robust and user-friendly solution for student device management and support," Chris concludes.

Blackford County Schools' experience with VIZOR demonstrates its capability to empower educational institutions with centralized device management, efficient support, and valuable data insights. VIZOR has proven to be a pivotal element in the technological advancement of Blackford Schools, providing a comprehensive, customizable, and user-friendly platform for managing student devices and support services.