Latest Articles
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Why Managing SaaS Subscriptions Is Important
Posted on January 13th, 2018A common mistake people make about Software as a Service (SaaS) is that they don’t need managing within an organization. Due to the nature and delivery of the software, employees believe they can use them without telling their IT manager or department. Since the software is accessible through the internet as opposed to on-premises, it … Continue reading Why Managing SaaS Subscriptions Is Important
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Top 5 New Year Resolutions for IT
Posted on January 5th, 2018At the beginning of the year, millions of people make New Year resolutions in hopes to improve their health, relationships, and overall well-being. In the workplace, the new year marks the time to review progress, milestones, and improvement of the previous year. For IT, the beginning of the year is a great time for a … Continue reading Top 5 New Year Resolutions for IT
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10 Steps To Jumpstart Your ITAM Project
Posted on December 29th, 2017IT Asset Management (ITAM) is an essential part of IT. More organizations are investing in ITAM tools as they are realizing the notion thought up by Philip Green. He expressed, Good, bad or indifferent, if you are not investing in new technology, you are going to be left behind. As a result, organizations are hopping on the bandwagon and investing … Continue reading 10 Steps To Jumpstart Your ITAM Project
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6 Actions That Will Help You Finalize An IT Project
Posted on December 28th, 2017Whether you’re approaching year end or a sharp deadline, how do you complete a project without rushing the details? Here are 6 actions you can take to help effectively finalize IT projects on time: 1. Review Project Status Reviewing the status of an IT project is essential in determining what tasks necessary to perform remain. … Continue reading 6 Actions That Will Help You Finalize An IT Project
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What Is A Service Level Agreement & Why Is It Important?
Posted on December 15th, 2017A Service Level Agreement (SLA) is known as the minimum level of service a vendor agrees to offer to a customer. In other words, it is their promised performance, or agreement of service, in exchange for compensation. Although they are more commonly known between an organization and a service provider, SLAs can be used internally … Continue reading What Is A Service Level Agreement & Why Is It Important?
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Why Your Service Desk Should Have Email Integration
Posted on December 14th, 2017As IT departments are usually small, a service desk is a valuable tool for managing internal tickets, incidents, and issues. Service desks are not only cost-effective but facilitate IT processes. For example, workflows are smoothers when all the tickets are in one central location. With the information in one place, triggering processes like ticket allocation … Continue reading Why Your Service Desk Should Have Email Integration
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What are IT Asset Management Processes?
Posted on December 11th, 2017IT Asset Management (ITAM) is the management of the hardware and software assets in an organization. After investing time and money in an IT Asset Management strategy, you want to take advantage of its core processes to increase the overall productivity of the organization, remain vendor compliant and reduce IT costs. For example, Gartner claims that an … Continue reading What are IT Asset Management Processes?
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What is IT Asset Management?
Posted on December 8th, 2017IT Asset Management (ITAM) is the lifecycle management of hardware and software assets in an organization. This includes all the processes associated with hardware devices in the organization like computers, laptops, and tablets as well as intangible assets like software applications. The lifecycle management begins with an employee request through an approval process, procurement, recycling … Continue reading What is IT Asset Management?
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How To Enhance Your Microsoft SCCM Investment
Posted on December 6th, 2017Many organizations are now using Microsoft’s System Center Configuration Management (SCCM) because it’s easy to use and it collects large amounts of data. It’s also helpful for its IT tasks like packaging software deployments and performing remote installations. Although the tool constantly updates, it still doesn’t include software provisioning processes or flexible workflows like an … Continue reading How To Enhance Your Microsoft SCCM Investment
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What Is An Enterprise App Store?
Posted on December 1st, 2017An Enterprise Application (App) Store is a portal that displays software to specific end-users. Usually set up for employees, this portal gives access to software like cloud services, licenses, and mobile apps. The variety of software depends on what the organization authorizes, ranging from small monthly subscriptions to costly software licenses. The Enterprise App Store’s … Continue reading What Is An Enterprise App Store?
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