3 Ways IT can Help New Employees on their First Day
There are multiple ways to attract talented candidates to work for your organization. Large corporations, like Google, show off their extensive employee workplaces scattered around the world. Other organizations, like The Boring Company, take pride in being the center of newsworthy stories. But without being one of the top tech companies in the world, how do you attract talented candidates? The investment in obtaining a new hire can be quite steep for some organizations. As a result, they definitely prefer when a new employee is a hard worker, fits within the culture and most of all, stays for the long run. However, a study by Bamboo HR reported that 31% of 1000 respondents quit a job within six months of starting it. Reasons vary from ill-defined responsibilities to lack of training.
There are definitely processes HR needs to put in place, but there are also 3 ways IT can help on-boarders get acquainted.
1. On-boarding Feature that integrates with HR
It is usually a goal to get a new employee ready for work within the first few weeks of the job. However, why shouldn’t the employee be ready from their first day of work? Some may argue that this isn’t possible but some also do not know the capabilities of an IT solution with on-boarding features. Selective IT solutions integrate with HR so everything required for the new hire can be distributed with the click of one button. For example, HR needs to request a new desk, chair, computer, mouse, access to certain documentation, the Microsoft suite, create an account in the active directory and set up a phone number. Instead of creating new tickets of the same tasks for every employee, IT systems can be set up in advance so all the requirements are sent to IT when HR is ready. Consequently, no delay for the new hire to receive any documentation or access to software- IT can distribute them automatically.
2. Accessible Knowledge Base
As a new employee starts using the equipment, it may be very unclear as to how processes are execute or even how anything works at all. Ideally, an individual from the company would show the new hire around and explain policies and procedures, but it isn’t uncommon for a new employee to still have questions. By having a Knowledge Base, new employees become more self-reliant on figuring out how things work without feeling lost. In addition, creating a Knowledge Base that is easily accessible is key to its overall success with new hired as well as employees. According to the Bamboo HR study, 56% of new hires expect a mentor or buddy within the first week on-board. As a result, a Knowledge Base can reduce the time spent supervising new employees.
3. Establish Contact
An easy way to make a new employee feel welcome is to introduce yourself or the IT department. This can be done automatically through email, with the help of your IT solution. Otherwise, it can also be done in person. Regardless oh how simple it may be, a new hire will want some guidance of on to set up passwords, connect to the printer and access their inbox. By establishing a means of communication, the new employee will not wait until an urgent to time to ask for help. This will also help the recently hired feel more comfortable in the unfamiliar environment.
The hiring process can be long and tedious, but the job isn’t done once the hire steps in the building. Although it is normally up to HR to get the new employees acquainted, IT can have some sophisticated systems to ensure on-boarding employees is a smooth process. Performance Management Consultant, Dick Grote said, “If you want people to perform well, you have to get them off to a good start.” With the goal of quick integration and long-lasting employment, IT can have a significant role in the on-boarding of employees.
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