IT Help Desk
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3 Tips for how an IT department can prepare for new employees
Posted on September 26th, 2024Ensuring that IT departments have all the necessary hardware and software ready for new employees is crucial for several reasons. Firstly, it allows new hires to be productive from day one, minimizing downtime and enabling them to contribute to the team’s goals immediately. This readiness also helps in creating a positive first impression, showing that … Continue reading 3 Tips for how an IT department can prepare for new employees
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5 Tips for reducing Help Desk tickets in Schools
Posted on August 25th, 2023Having a systematic way of logging and managing IT issues and facilities work orders as help desk tickets is important. However, too many help desk tickets can overwhelm IT and facilities teams leading to longer resolution times and lower user satisfaction. As a school help desk team, you certainly don’t want to discourage students, faculty … Continue reading 5 Tips for reducing Help Desk tickets in Schools
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VIZOR “Crescent” released with over 60 new features for Schools
Posted on July 19th, 2023The VIZOR “Crescent” release brings significant new features simplifying the management of devices and IT assets in schools and districts. Recent years have seen major shifts in how devices are provisioned, maintained and utilized in schools. The latest release of VIZOR for Education reflects these shifts in three functional themes; Inventory, Automation and Repairs. Accurate … Continue reading VIZOR “Crescent” released with over 60 new features for Schools
