VIZOR

IT Asset Management Software

Best practice ITAM solution that reduces workload, improves processes and centralizes information.
New Integrated Helpdesk option.

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IT Asset Management Simplified

Centralized Asset Management

VIZOR centralizes management of your IT assets and devices. Track the lifecycle of Laptops, Chromebooks, iPads, Projectors and even lengths of network cable. Know your exact asset inventory, what you have in storage and where it is located.

Barcode Check-out and Audit

Manage the complete loan process, from request and check-out to return check-in and audit. Use barcode readers to efficiently scan assets in and out without ever losing track of your inventory.

Asset Notifications

Keep users informed with automated email notifications regarding with their devices and assets. Notify users of where to collect new devices, send personalized return reminders and keep users informed on repairs.

Network Discovery

Network connected devices are discovered and audited with VIZOR's built-in discovery capability, or through integrations with your existing PC discovery and configuration management infrastructure such as Microsoft Intune, ConfigMgr or LANSweeper.

Automate Employee On-boarding

Provision assets for new employees, and recover them when they leave with custom workflows. Role based provisioning automatically allocates assets based on a user's profile such as job title or position on a project.

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Seamless integration with your systems

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Essential IT Asset Management Features

Asset Location Tracking

Track where assets are located, with support for hierarchies including buildings, campuses, and even specific rooms or floors. Network connected assets can be automatically allocated to a location based on a device's IP address, subnet range, ConfigMgr collection or organizational unit association.

Network Device Discovery & Inventory

Network discovery finds and audits assets on your network, including PCs, printers, routers and switches. Comprehensive PC inventory reports hundreds of hardware characteristics utilizing multiple interrogation techniques.

Microsoft Intune & ConfigMgr Integration

Computers and network devices discovered by Microsoft Intune, ConfigMgr (formally SCCM) or LANSweeper can be managed in VIZOR, extending asset life-cycle management, provisioning workflows and more beyond Intune's, ConfigMgr's and LANSweeper's own capabilities.

Purchase, Maintenance and Supplier Management

Manage all asset purchasing information, including service and maintenance contracts, purchasing agreements and supplier information. Integrate with an external purchasing system, such as Microsoft Dynamics, used by the procurement or accounting departments.

Email Alerts & Reminders

VIZOR provides timely email alerts and reminders to inform managers on the status of their assets. Notifications may be sent to the appropriate team if assets are out for repair or lost. In addition, new asset requests and hardware warranty expiries can be sent to managers via email.

Documentation File Repository

Central and secure repository for all purchase documentation, warranties and contracts related to IT assets. Upload documents to VIZOR or link to documents in your SharePoint, Alfresco or similar repository to leverage your organization's investments in security and efficiency.

Dashboards & Reports

User customizable dashboards provide IT asset managers and analysts with the information they need at a glance. VIZOR includes a library of over 100 best practice reports out-of-the-box. Edit existing reports or create your own tabular, listing and detail reports with charting, using VIZOR's custom report builder or PowerBI.

Active Directory & LDAP Directory Integration

Synchronize user accounts from Active Directory, Entra ID and LDAP directories. With Single Sign-on, users are automatically authenticated and directed to their personal VIZOR homepage without requiring additional sign-on.

Simple Configuration Tools

Simple yet powerful web based configuration tools ensure your requirements are met. No developer skills are required to make customizations in VIZOR. Create an unlimited number of custom fields and business rule workflow processes to meet your own ITAM requirements.




Optional Help Desk for IT support

IT Ticketing Workflows

VIZOR Helpdesk includes purpose‑built ticketing workflows designed for busy, lean IT support teams. These workflows automate ticket assignment, apply consistent categorization, and prioritize issues based on your custom business criteria.

Email to Ticket

Automatically convert incoming emails to helpdesk tickets. Routing rules allocate tickets to an appropriate technician or work team based on priority, workload, categorization, and keywords found in an email subject line or message body.

Knowledge Base

Provide IT team members and staff with custom knowledgebase articles. Knowledgebase articles can easily be created to ensure quick and consistent responses.

Custom Fields

Create unlimited custom fields and workflows with simple web based tools. No developer skills are required to tailor VIZOR to your needs.

Self-service Portal

Provide IT team members and staff with tailored knowledgebase articles. These articles can be created quickly, ensuring fast, consistent, and accurate responses across your support team.

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VIZOR IT Asset Management Editions

All VIZOR editions include support and training.

IT Asset Management
Essentials

Provides essential IT Asset and Device Management functionality with enterprise integrations including Intune and Active Directory.
  • IT Asset Inventory
  • Barcode Check-out and Audit
  • Asset Notifications
  • Intune, AD, Entra ID and ConfigMgr Integration
  • Google Admin and Jamf Integration
  • Support and Setup Included

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IT Asset Management and
Helpdesk New

Includes all the features in VIZOR's IT Asset Management edition with IT helpdesk ticketing.
  • All IT Asset Management Features
  • Unlimited Helpdesk Agents
  • Ticket Routing / Email to Ticket
  • Knowledge Base
  • Repair Ticket Workflows
  • Track Repair Costs and Charges

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How VIZOR helps you

Reduce Workload

Stop wasting time on routine tasks that can be automated. Reduce the hours you spend on repetitive IT tasks, freeing up your time for priority projects.

Improve Processes

Out of the box workflows ensure best practices are followed in all your IT processes. Easily customize workflows to execute processes unique to your organization.

Centralize Data

Never again manipulate a spreadsheet or spend hours finding the data you need. Trust VIZOR to centralize the information you need in one location.

Want to see how VIZOR can help you?

Schedule a short demo to discuss your needs and discover how VIZOR can help you.

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