New Chromebook Management Features

FOR IMMEDIATE RELEASE

VIZOR’s New Chromebook Management Features

Improved ITAM integration, allocation, and repair functionality for the Education Sector

August 13, 2019 (Atlanta, Georgia) – VIZOR today announced the official launch of new features for improved Chromebook management. Usually used by the education sector, the new features include better integration with Google G suite, allocation of Chromebooks by container, and better tracking of Chromebook repairs, including “lemon” assets.

As Chromebooks are listed in the G suite, users wanted an easy way to update them in their VIZOR solution. Now, it can be done with one click. Another important feature that was included in this summer release was the ability to allocate the assets by containers. It is very common for schools to purchase Chromebooks in crates, for example, and then distribute them to classrooms for teachers to hand out. As a result, the process of allocating Chromebooks in batches is now possible to track in VIZOR.

“VIZOR now reflects specific IT processes in the education sector,” Dean Bates, Marketing Director at VIZOR, exclaimed, “VIZOR is fully equipped, out-of-the-box, for educational institutions and companies that use Chromebooks, and we are very excited for it.”

As students damage the Chromebooks, it was important for users to track repairs. That includes the number of repairs, the type of repair, who is repairing it, and the number of times the device needed repairs, identifying them as “lemon” assets. Plus, VIZOR can chargeback repairs to a specific department, faculty or parent of the student.

The VIZOR team continues to work with the education sector to define best practices in the industry.

For a full list of all the new features in VIZOR, click here.

For more information about VIZOR, email ask@vizor.cloud

 

About VIZOR: VIZOR (www.vizor.cloud) is an IT Asset Management solution with an integrated Service Desk. The IT Management solution stands out with its unique Software License Management features and affordability. Developed by Vector Networks, the innovative solution has won the Vendor Landscape Award in 2017, got PINK certified in 2019, and is now being resold internationally and translated into several other languages.

About Vector Networks: Vector Networks (www.vector-networks.com) is an IT software developer and distributor helping organizations around the world for over 25 years. With a focus on customers and innovation, Vector Networks has won awards for their new flagship product VIZOR that was only launched in 2017. Today, Vector Networks continues to innovate in the IT Asset Management, and Service Desk landscapes as they are dedicated to improving organizations through IT.

VIZOR Improves IT Team Efficiency

FOR IMMEDIATE RELEASE

 

VIZOR Improves IT Team Efficiency

New service desk features help IT Managers save time and manage resources

 

August 6th, 2019 (Atlanta, Georgia) – VIZOR today announced new features that increase efficiency for Service Desk teams. The ITIL certified solution now includes round-robin ticket assignment, auto-close helpdesk tickets, maximum request per day, blackout dates and a wallboard mode.

Helpdesk incidents can now be automatically assigned to members of the ServiceDesk team on a round-robin basis. Tickets in VIZOR can also be automatically closed after a certain period. These features minimize the administrative effort for service desk managers.

“Efficiency is not only how fast you can close a ticket,” said Dean Bates, Marketing Director at VIZOR, “We’re pleased to introduce a suite of new features specifically aimed at improving the overall efficiency of IT teams while supporting ITIL best practices.”

Other notable features include improved usability like color coding and flagging Priority incidents or Escalations and a new alert that informs technicians when a user responded to an incident.

For a full list of all the new features in VIZOR, click here.

For more information about VIZOR, email ask@vizor.cloud

 

About VIZOR: VIZOR (www.vizor.cloud) is an IT Asset Management solution with an integrated Service Desk. The IT Management solution stands out with its unique Software License Management features and affordability. Developed by Vector Networks, the innovative solution has won the Vendor Landscape Award in 2017, got PINK certified in 2019, and is now being resold internationally and translated into several other languages.

About Vector Networks: Vector Networks (www.vector-networks.com) is an IT software developer and distributor helping organizations around the world for over 25 years. With a focus on customers and innovation, Vector Networks has won awards for their new flagship product VIZOR that was only launched in 2017. Today, Vector Networks continues to innovate in the IT Asset Management, and Service Desk landscapes as they are dedicated to improving organizations through IT.

New Software License Allocation

FOR IMMEDIATE RELEASE

New Software License Allocation in VIZOR

Making it easy to allocate hundreds of software licenses at a time

July 30, 2019 (Atlanta, Georgia) – VIZOR today announced significant improvements to their Software Asset & License Management module simplifying license allocation and reservations. The improvements will help customers keep better track of who is entitled to what license, across departments and different geographical locations.

Large quantities of software licenses can now be easily allocated to specific users or devices based on the license model of the application. Allocation allows IT departments to clearly identify which users are licensed for specific applications. License allocation also enables VIZOR’s powerful optimization features such as license recycling when employees leave.

In addition to simplifying the license allocation process, VIZOR now permits license reservations. The reservation feature allows organizations to allocate batches of software licenses to departments, specialized projects or locations. The reservations feature enables centralized management and purchasing of software licenses resulting in lower costs from economies of scale. At the same time, department and project managers benefit from the ability to allocate software licenses to users as needed.

“We’re thrilled to announce significant improvements to the license allocation and reservation functionality in VIZOR,” said Dean Bates, Marketing Director at VIZOR, “Small to large organizations can further benefit from reduced costs by optimizing their software purchasing”

For a full list of all the new features in VIZOR, click here.

For more information about VIZOR, email ask@vizor.cloud

 

About VIZOR: VIZOR (www.vizor.cloud) is an IT Asset Management solution with an integrated Service Desk. The IT Management solution stands out with its unique Software License Management features and affordability. Developed by Vector Networks, the innovative solution has won the Vendor Landscape Award in 2017, got PINK certified in 2019, and is now being resold internationally and translated into several other languages.

About Vector Networks: Vector Networks (www.vector-networks.com) is an IT software developer and distributor helping organizations around the world for over 25 years. With a focus on customers and innovation, Vector Networks has won awards for their new flagship product VIZOR that was only launched in 2017. Today, Vector Networks continues to innovate in the IT Asset Management, and Service Desk landscapes as they are dedicated to improving organizations through IT.

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